Job | Looking for Billing SSE for our telecom Client based out Bangalore

HiGreetings from QSource Global Consulting!!!Our Client is looking for exceptionally talented Professionals with the following Technologies:I came across your resume on Job Portal and find that your skills match with a position we have for the Job title: For SSE
Joining Location: Bangalore

Year of Experience: 2 Yrs to 5Yrs

Mode of Employment: Permanent


Job Description Experience· SQL/ Oracle· Unix· MS Office· Proven history of working in a Billing environment· Proven history of working with large corporate or international customers.· Proven ability to meet conflicting and strict deadlines for external customers.Skills· Educated to graduate level· Excellent Communication skills both written and oral (English)· Excellent analytical and reconciliation skills· Pays attention to detail and is accurate.· Ability to work on their own initiative and as part of a team.· Ability to understand databases and billing systems· Ability to work under pressure and achieve results under tight deadlines.· Demonstrate Techo-functional capabilities, particularly map customer requirements into the product feature.· Time Management and able to prioritise workload on a day to day basis, liaising where necessary.· Ability to use a range of MS Office software, particularly Excel and Word and be able to effectively use main frame systems available.Principal Responsibilities:· Will be the primary point of Contact and sole owner to ensure application availability to the customer.· Load and maintain customer reference data like rate sheet, agreements etc in the production application.· Load CDR, network data, circuit information and monitor their progress.· Suspense and Error monitoring - Errors in CDR loading, bill generation, reconciliation etc to be monitored. Root cause of each to investigated and reported. Any additional reference data if needed should be setup if needed.. · Generate operational reports that can be shared with the Operational team & customer. These would include reports like files process, outputs generated and error status etc. · Analyse new requirements and understand the feasibility to support them in the existing application. Should demonstrate technical leadership in translating business requirements to Product Configurations.· Monitor production environment for anomalies if any. Issues once identified need to be followed up with the concerned internal and external partners and tracked to closure. · Interact with the customer to resolve application issues in the stipulated SLA 's.· Provide supporting data and reports to internal team members like Billing Analyst for investigation and analysis. To be conversant with the environment software and work on SQL/ Oracle.· Deploying product fixes, maintenance patches, reference data on server without impacting the operations of the application and meeting the set SLA 's.· Maintain and update the job card, Issue resolution handbook to be shared and used for other similar projects.If you are interested, please share your profile with following details.1. Full Name as per Passport:
Date of birth (Must)
Current salary:
Expected salary:
Notice period:
Cell number and land line number -
Current location
Location preferences: (in order of preference)
Permanent Address:
Percentage in 10, 12, Graduation/ Post graduation (Year of passout & University)

Thanks & Regards,

Gladish
QSource Global Consulting
Office : 91-080-40896009
Email : gladish@qsourceglobal.com :: www.qsourceglobal.com